If you are looking for answers to any queries you have about our products you may find what you are looking for here. We will be continually updating this page.
Q Do you have any local agents where I can purchase Staytrem products or is there anywhere else I can by them online.
A We do not have any agents or official dealers, our products are only available to purchase directly from this website.
Any of our products being offered for sale elsewhere should be considered as being second hand and as such they will not be covered by our comprehensive guarantees. Therefore you should also not expect to pay any more than the prices shown on this site.
Q Do you offer a trade discount..
A Sorry but we are not able to offer any discount or concession for trade.
Q Will the Staytrem bridge fit with a mute.
A Yes the Staytrem bridge will fit with a mute no problem. The 'non rocking option' and the wide Bass VI version will not fit though.
Q Will a standard chrome bridge cover fit the Staytrem bridge..
A Yes the standard chrome cover will fit the Staytrem bridge, the channel is exactly the same size as the Fender one. It will not fit the wide Bass VI version though.
Q Why are the bridge support posts smaller than the holes in the thimbles.
A This is to allow the bridge to move with the action of the tremolo.
To quote from Fender's 1965 Jaguar manual - ' The new type of Fender bridge employed on the Jaguar utilizes a bridge channel supported at each end. You will note that this channel floats or rocks on the bridge posts. The purpose of this design feature is to provide a smooth tremolo action, eliminating undue wear of the strings.'
Q What is meant by the fretboard radius.
A There is a very good description on the Fender website.
Q Will the Staytrem bridge improve the sustain of my guitar.
A We have tried to keep the design as close as possible to the original without substantially changing the apperance or character of the gutar whilst still overcoming the inherent faults. This also applies to the unique sound produced by the Jaguar and Jazzmaster, which many people like, we did not set out to change this so any increase in sustain will be minimal.
Q Will the Staytrem bridge fit a Bigsby Telecaster.
A The Staytrem bridge will fit no problem but there are a couple of issues and we would not recommend fitting it.
Firstly, because of the steep break angle of the strings, created by the Bigsby setup, the bridge tends to be pushed forwards and eventually it will not rock back and forth as it should with the action of the tremolo.
The second problem, also caused by the steep break angle, is that the strings rest on the rear part of the bridge channel behind the saddles and this will cause premature string breakage.
Both of these issues exist even with the standard bridge supplied with the guitar.
Q A screw retaining disc has come slightly loose on my Staytrem bridge, how can I re-tighten it.
A Please see our bridge help page.
Jaguar / Jazzmaster tremolo questions
Q Will the plastic insert in the tremolo collet wear out after a lot of use.
A Any moving part will wear out eventually but is is unlikely that the nylon insert will wear out for many years of normal use. The grade of nylon is the same as used in some industrial bearings and these can take a great deal of punishment, compare this to the very small amount of movement the tremolo arm is subjected to.
Q Why does the tremolo arm on my Jaguar Staytrem swing down when I let go of it.
A The most likely reason for this is that you have not inserted the arm far enough into the collet, it does require a very hard push to insert fully. Once fitted correctly it should stay in place when released. Please see our help page.